So yeah, my MSI mobo blew up and I sent the thing off (It was used for less than a month and a half mind you). Well MSI has now had it for 7 business days and I'm getting somewhat impatient with their service dept. So I call them up today and they tell me that it will take a minimum of 10 business days and as long as 15. This is some of the shittiest RMA service I've ever had. In the past I sent off a MSI product and it was replaced within a two week period of shipping both ways. This one has the potential to be out almost a damn month with shipping?!?! Has anyone else had these long RMA times? I've all but decided this is the last board from them I shall buy in a long time.

When I ordered my P4 computer nearly three years ago now (damn I can't believe it's been that long). My Enermax PSU was DOA. It was the longest three weeks of my life waiting for the new one.

I have been waiting 4 weeks for a new control unit on my logitech speakers (z-5500). I am kindof pissed right now.

I'm afraid I have the sick pleasure of having y'all beat. Ever waded through incompetence for a DOA replacement? More than two months after the initial failure, I received a working 6800.

-----Original Message-----
From: Jolly, James Wilson (UMR-Student)
Sent: Thursday, November 03, 2005 5:43 PM
To: support@bfgtech.com
Subject: RE: Defective Card

Today I spoke with Jason about the status of my second RMA. You will recall that the replacement card sent to me for the first RMA was defective.

Jason said BFG never received it, and that BFG has subsequently done nothing in the meantime.

Jason also said BFG would send a (hopefully working) replacement if I could prove that the package was indeed delivered to BFG.

I have attached three files:

* the insured mail and sales receipts for the second RMA
* proof of delivery for the second RMA to BFG (date, time, location)
* the signature of "Nancy Montes", who received the package
* a letter of disappointment I included with the second RMA

Please send a working replacement card as guaranteed by its Lifetime Warranty. More than a month has past send I mailed the defective replacement card.

James Jolly
...address, phone, etc...

-----Original Message-----
From: Jolly, James Wilson (UMR-Student)
Sent: Saturday, October 29, 2005 10:00 PM
To: support@bfgtech.com
Subject: Defective Card

BFG,

What is the status of my RMA ticket HZ09302005412858 (also linked to HZ09182005409602)? I mailed the (second, replacement) defective unit via U.S. Priority Mail on 10/19/2005.

James Jolly
...address, phone, etc...